Abacus Investment Holding Pte Ltd
Abacus Investment invests in niche BPO businesses, with a holding of BPO companies in four diverse industries:
Abacus Credit Management PL
As one of Singapore's largest providers of receivables management services, Abacus Credit Management Pte Ltd offer a return to traditional client service, supported by leading edge technology and highly motivated, experienced and professional staff.
You can be assured that Abacus Credit will be working proactively in managing its compliance, training and development process, and welcomes process and compliance audit regimes, as a standard aspect of working with its clients. The Abacus Credit team has access to the best available Collection Systems, which delivers improve communications facilities for clients, through web based access to reports, file updating, and data transfer. These advantages also flow through to their contact with debtors.
With over S$50 million recovered to date, Abacus Credit represents the next stage in the evolution of the receivables management and debt collection sectors in Singapore.
Abacus Humantec PL
Abacus Humantec has charted a pioneering path in the field of outsourced telecommerce with exemplary talents, excellent tools and expert technology. Their core business spans the full spectrum of CRM/BPO contact center solutions. Serving largely companies in the financial, IT and telecommunication sectors, Abacus Humantec specialize in generating high sales growth, improving call centre performance and profit generating customer service.
To date, Abacus Humantec has implemented over 600 successful programmes interacting with their clients' customers around the world and a customer acquisition track record of over 1.3 million. Their commitment to excellence is underscored by their class practice of recruiting the best of the best, customising products and services for rapid business growth, and setting standards for quality performance and superb results.
Abacus Property Management PL
Abacus Property's clients has consistently trusted them in general property advice, ranging from property tax, insurance and compliance with legislative requirements, including what may be done to improve the value of their property.
As property manager, they adopt a professional approach to improve their services. they understand occupiers' satisfaction with a building's environment and services as their shared objective and that property capital values increase with sound property management.
At Abacus Property, they think before they act, than act decisively. They combine years of expertise, resources and innovative real property management systems with the turn-on-a-dime customer service typically found only in a "boutique"-type firm.
Abacus Websoft Technologies PL
Abacus Websoft is an established information Technology Service Provider focused on providing off-shore and on-site consulting and IT solutions on Knowledge Management, Business Intelligence, Web 2.0 & Content Management Systems, Custom Application Development, Data Migration and Maintenance Service.
Abacus Websoft customers' profile is largely in Government Sector, Enterprise clients and large & medium sized organisations. As Microsoft partners, they specialize in delivering to their clients on advance Microsoft Technologies.
They offer full cycle custom software programming services, from product idea, offshore software development to outsourcing support and enhancements. Abacus Websoft's multi-skilled team of senior developers who are with their company since her inception has delivered total project revenue of over S$60 milliom to date.
Main contact: Estrellita Ong Yadao
Designation: Senior Manager, Group Client Advisory
Tel Number: 65111800
Mailing address: 745 Lorong 5 #02-01B The Actuary Singapore 319455
Number of Total Staff : 80-100 Staffs
Market Coverage : India, Indonesia, Malaysia, Phillipines, Singapore, Thailand
Year Established : Since 2003
Business Hours : Monday to Sunday : 24 Hours
Products and Services :
- 24/7 Call Centre Support
- Customer Loyalty Renewal
- Database Enhancement
- Debt Collection
- Direct Marketing
- Hardware Troubleshooting
- Inbound call support
- Internet Provider
- Leads Generation
- Market Research
- Membership Renewal
- Outbound call support
- Property Management
- Seminar Registration
- Software Development
- Software Troubleshooting
- Technical Helpdesk
- Virtual Receptionist
- Web Design Customer Service