Knowledge Management in Government

Monday May 25, 2009 - Wednesday May 27, 2009
From 8:00am - 6:00pm

Amara
Singapore
Singapore, Central Singapore

In this uncertain economic climate, government organizations are experiencing a period of rapid change with corporate restructuring and exodus of long-term employees as the older workers reach retirement age. This transformation of the employment landscape is highlighting crucial knowledge management and people capital issues, such as knowledge transfer and retention, effective succession planning, and a shift in the way employees transmit information.

The 3-days training course will cover modules that will take the government personnel into the next step of Knowledge Management (KM). This programme is specially designed for KM practitioners in the government/public sector.

This advanced 3-day course will allow participants to discuss areas such as:

• Using knowledge sharing, collaboration and sense making techniques to improve organizational effectiveness
• The capture and transfer of tacit knowledge
• Using social spaces to collaborate and transfer knowledge
• Describing the purposes, uses, and value of knowledge management in organizations
• Differentiating between data, information and knowledge
• Evaluating knowledge creation and transfer
• Developing a knowledge strategy
• Developing performance measurement of KM in your organization

The challenge for organizations is to recognize the contribution of the staff member who were retrenched or left due to retirement by identifying ways to retain the tacit knowledge gained through their years of experience, while maintaining a competitive advantage in passing this information on to the next generation of workers that remained or coming through the ranks.

Who Should Attend

Knowledge-related Job Titles

• Chief Knowledge Officers
• Knowledge Architect
• Knowledge Engineer
• Knowledge Asset Manager
• Knowledge Officer

Information-related Job Titles

• Chief Information Officer
• Information Analyst
• Information Architect
• Information Archivist
• Information Developer
• Content Management

Information Technology-related Job Titles

• Chief Technology Officer
• Systems Developer
• Senior IT Architect
• Enterprise Portal Developer